Drawbacks to Offshore Virtual Assistants

Disadvantages of Outsourcing to Offshore Virtual Assistants
By Rita Cartwright [http://ezinearticles.com/?expert=Rita_Cartwright]
Published: November 18, 2008

As an onshore Virtual Assistant and entrepreneur, I feel it is necessary to address the disadvantages of outsourcing to offshore virtual assistants (VAs), as well as discuss what some of these disadvantages are.

When you outsource offshore, you are going to encounter virtual assistants who are not familiar with our culture and language. Although they speak English, generally it is not their first language. This causes language barriers, communication gaps, and lack of understanding. It can also be very time-consuming to have a regular conversation. All languages have nuances, which can’t be taught in foreign language lessons. Is the frustration worth the money you save?

Another disadvantage is if you choose to outsource confidential personal data offshore, it may not be protected. Firms in India currently are not equally subject to any extensive legislative or regulatory data-protection controls.

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Why Use a Remote Assistant?

Why Should A Business Outsource?
Tuesday, November 2nd, 2010

Typically businesses will find at various times that they have a lack of resources to deal with non-core functions such as bookkeeping payroll and IT. At such times extra help can be very useful.

Perhaps the Financial Controller or Finance Director is on extended leave. Maybe your company isn’t large enough yet to justify a full-time Controller but needs some financial oversight. Perhaps you are opening up in a new country and need people on the ground. You may have plenty of accounting staff, but they lack the skills to complete their responsibilities.

Or you may be starting a new business from scratch or overhauling an existing one and need some guidance on accounting protocols, structure and software. By outsourcing your accounting needs, short-term or ongoing, you can concentrate on taking care of your business.

Human resources management is a crucial function once a business has more than a few staff. There will be starters and leavers to deal with, sickness and maternity, not to mention disciplinary issues. If these issues are not set out at the start in contracts of employment and staff handbooks then problems can arise in the future. Few smaller businesses will have the expertise to deal with these matters themselves and so help is needed.

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