Rates & Terms

I will always conduct a free evaluation of your needs and goals before I supply you with a quote, and will give you an estimated time frame for completion prior to the start of any project.

I am committed to performing high-quality work and I guarantee your satisfaction. If you’re not happy with the work I do, I’ll fix it for free!


Rates & Plans

Pay As You Go Hourly Plan – This plan is perfect if you don’t think you can delegate enough work to me in a month for a retainer plan, or you simply want to get a feel for my work. Most services are charged at my current billing rate of $30/hour, with a 3 hour minimum. An upfront deposit of $90 is required and work does not begin until payment is received.

I use time management software to track my time. You will never be billed for time that isn’t spent directly working on your project. Time is billed in 15-minute increments and I will send a time sheet with your invoice.

Now, if you’re thinking “Can I afford this?” or “How can she possibly help me out in one hour?“, be sure to read all the way to the bottom of this page!

A la Carte Services – A few of my services can be performed on an a la carte basis. A 50% deposit is required and work does not begin until payment is received. Balance is due before release of project material. Here are some examples:

  • Proofreading: $4.00/page
  • Document/Article Typing: $3.00/page
  • Résumé/Cover Letter: Starting at $40.00

Project Plan – This plan is perfect for your small jobs that are short in duration. The price will vary depending on project size and complexity. Projects are done on an individual contract basis and a 50% deposit is due upon acceptance. Work begins once payment is received. Balance is due before release of project material. Here are some examples:

  • Newsletter/e-zine design and set-up starts at $100.00
  • Document design & formatting starts at $250.00
  • Shopping Cart set-up starts at $350.00
  • WordPress web/blog sites start at $75 per hour for full site design with five (5) pages and two (2) plug-ins (3 hour minimum )

Retainer Plan – This is my most popular option! Retainer plans are perfect for clients who need ongoing support at a discounted rate. Your time is my priority; the hours in your retainer are guaranteed and include priority scheduling over any hourly or project-based clients. You pay only for the actual time I spend on your tasks and will receive time sheets with invoicing.

Retainer plans start at a minimum of 5 hours per month and the discount applies to my billing rate of $30.00 per hour. The first month’s retainer fee must be paid upfront. Work begins once payment is received. For ongoing clients, invoices are sent out at the beginning of the month for the specified number of hours and must be paid prior to services being rendered.

  • Plan A – 5 hours per month – Save 3% – $145.50/month
  • Plan B – 10 hours per month – Save 5% – $285/month
  • Plan C – 20 hours per month – Save 10% – $540/month
  • Plan D – 30 hours per month – Save 15% – $855/month
  • Plan E – 40 hours per month – Save 20% – $960/month

Hours are billed in 15 minute increments and must be used by the end of the month or they will be forfeited. They cannot be carried over.

Additional Fees – Extra expenses may be incurred for supplies specific to your needs, e.g., specialty paper, custom printing, postage, envelopes, courier fees, mileage (@ $.40/mile). Full disclosure of additional fees will be provided to client ahead of time and charged at actual cost.

Prices may vary depending on the scope of the work you request. Need more hours or a custom package? Contact me today!


Terms & Conditions

Methods of payment –
I accept VISA, MasterCard, American Express, Discover cards and e-checks through PayPal (Preferred), cashier’s checks, or money orders. You do not need a PayPal account to pay an invoice.

Confidentiality –
All your information is kept strictly private and confidential. I will sign a non-disclosure agreement.

Miscellaneous –
Initial conversation with potential client prior to supplying a quote is complimentary.

An agreement signed by both parties is required for all services.

Rush Jobs (24 hours or less notice/ turnaround) are accepted on a first-come, first-served basis and are subject to availability.

Clients are required to pay a deposit prior to the commencement of all work unless otherwise stated.

Invoices are submitted to the client via fax or e-mail. All invoices must be paid in full before completed work is sent to client. Client’s past due accounts will be subjected to late fees and/ or work stoppage until account is current.


The Value of One Hour of Your Trusty Girl Friday’s Time!!

Some people are hesitant to consider hiring a virtual assistant because they don’t think they can afford it. But remember, when you hire that permanent assistant for your office staff, there will be a learning curve before the person gets up to speed (wasted hours) and probably a lack of experience (more wasted hours). And what about the days s/he calls in sick? Or takes vacation leave? If you’re doing all the work yourself then you have a million little interruptions that waste your precious time (phone calls, employee questions, learning to use the software, etc). If it takes you 3 or 4 hours to complete a task, I can most likely complete it in far less time!

To demonstrate my indispensable value to you, here’s a small sample of the tasks Your Trusty Girl Friday can do in one hour or less!

  • Phone a minimum of 25 clients for a specific project
  • Schedule appointments for a minimum of 20 clients/patients
  • Mail merge 50-100 letters including stuffing and mailing
  • Build an e-mail distribution list
  • Data Entry of a minimum of 75 contacts in an Excel spreadsheet
  • Edit and proof a minimum of a five page report
  • Create a PowerPoint presentation
  • Research travel, hotel and meeting facilities
  • Update web site content
  • Update and manage your calendar
  • Research for a specific project
  • Type handwritten notes from a seminar
  • Make edits to 1-5 web pages (depending on # of changes)
  • Edit and post 3-4 blog entries (written by you) to your blog, including photos
  • Submit a press release to 5-10 sites
  • Submit an article to 5-10 sites
  • Setup a Grasshopper account for voice and fax answering
  • Do follow-up research on a client, prospect, applicant, or competitor
  • Book your flight, hotel, and/or rental car reservations
  • Delete spam accumulated in your e-mail overnight, and sort, answer, or redirect remaining messages
  • Convert document files to PDF format
  • Proofread a narrative of up to seven pages
  • Organize a stack of messy files, label them appropriately, and pack them for shipping back to you, ready to drop directly into your waiting file drawer
  • Make calls to confirm your appointments, engagements, or reservations
  • Copy edit and proofread several brochures
  • Stuff, seal, label, and stamp a bulk mailing
  • Write a 250- 500 word blog entry
  • Research possible vendors of a service or product you seek
  • Create and/or analyze and update Google Adwords campaigns
  • Select and schedule 15 individual handwritten greeting cards for delivery, each with a personal message
  • Order a shopping list for home or office delivery
  • Type a guest list of 200+
  • Print invitations for your event
  • Generate a proposal of vendors, entertainers and venues for approval

Every project is unique, but this list should help you understand what my time is worth to you! Wouldn’t you like to spend more time with your current or potential clients? Wouldn’t you like to catch up on those books and magazine articles you never have time to read? See what just one hour can do for your business? Imagine what five or ten hours could do!! Why wait?? Contact Your Trusty Girl Friday today for a free quote!